Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is the largest customer-owned health insurer in the United States, operating through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. The company, founded in 1936, serves more than 17 million members across five states and employs more than 26,000 people in over 60 local offices. The company offers plans for employers, individuals and families, as well as Medicare and Medicaid plans. And HCSC has a network of affiliates and subsidiaries that allow us to offer related health care products and services, such as life, dental, health technology and pharmacy solutions.

HCSC’s mission is to be the partner of choice for health benefits and care coordination for members of all ages across all reimbursement arrangements.

A Local Approach

HCSC is dedicated to contributing to the well-being of the communities in which our employees and members live, work and play.

This longstanding tradition of community support includes bringing resources and services directly to communities with neighborhood-based centers and mobile health clinics. HCSC also makes an impact through charitable investments with community partners, civic engagement, event sponsorship, employee giving, donation drives, in-kind donations, and volunteerism. HCSC has invested $18.1 million in local communities and its employees have worked nearly 110,000 volunteer hours in 2022 alone.

HCSC is an ally to its strong networks of community doctors, hospitals and other providers who deliver care to the millions of members covered by our plans. We also employ about 3,400 clinicians — including doctors, nurses, social workers, and pharmacists — who help ensure members get the care they need.

Experience and Innovation

HCSC first started offering health care peace of mind in 1936. The company was founded by visionaries who sought to offer solutions for affordable access to health care.

Our five health plans were the first in their states to offer access to various care and treatments and that spirit of innovation remains.

HCSC is relentless in its focus on improving the health care system with innovations that broaden access to high quality and affordable healthcare. This includes innovations in technology, data science and stakeholder experience.

We are leaders in the development of value-based care models to spur greater collaboration and accountability for stakeholders in the health care system, with the aim of improving the health care experience for members and enabling them to lead healthier lives.

A Purpose-Driven Organization

HCSC employees are guided by five core values:

Integrity: Always Do the Right Thing

Respect: Everyone Deserves It

Commitment: We Keep Our Promises

Excellence: We Drive Extraordinary Results

Caring: We Put Our Heart into Our Work

Last Updated: April 20, 2023