Newsroom | News Releases

HCSC Medicaid Plans Recognized for Delivering High-Quality, Person-Centered Care

CHICAGOHealth Care Service Corporation announced today it has been awarded a Long-Term Services and Supports Distinction by the National Committee for Quality Assurance for its Medicaid programs in Illinois, New Mexico and Texas. The NCQA is a private, nonprofit dedicated to improving health care quality. 

NCQA’s LTSS Distinction is awarded to health plans that demonstrate high-quality, effective health care and social services standards that align with state requirements for vulnerable individuals needing LTSS services such as older people and people with disabilities. Additionally, health plans must have core functions in place such as person-centered care planning, effective care transitions and critical-incident management systems with built-in health equity principles and patient protections. 

“We are honored to receive this distinction from NCQA for our commitment to advancing quality initiatives for integrated care and improving the overall health outcomes of our members across Illinois, New Mexico and Texas,” said Nancy Wohlhart, HCSC's Medicaid president. “This recognition showcases our dedication to provide effective, coordinated care to our more than 55,000 members receiving long-term services and support.”

HCSC serves more than 1.1 million Medicaid members across the three states. 


About Health Care Service Corporation
Health Care Service Corporation is the country's largest customer-owned health insurer, serving more than 18.6 million members in its health plans in Illinois, Montana, New Mexico, Oklahoma and Texas. A Mutual Legal Reserve Company, HCSC is an independent licensee of the Blue Cross and Blue Shield Association.

About NCQA
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. In recognition for its leadership in diversity, equity and inclusion, NCQA has won the Excellence in Diversity Award from the Chesapeake Human Resources Association. NCQA’s website ( contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at, on Twitter @ncqa, and on LinkedIn at

Media Contact

Bryan Campen

Health Care Service Corporation, a Mutual Legal Reserve Company.