Health Care Service Corporation (HCSC) has earned global recognition for its commitment and success in creating a top working environment for technology professionals.
The company has been named one of Computerworld’s Best Places to Work in IT for 2023, its third time on the list in four years.
“It's a great validation for the team,” says Jim Petrassi, HCSC’s divisional senior vice president and chief technology officer. “Not only are we doing the right things, but we're doing them in a way that makes people feel connected to their work. That's important and I think it's a differentiator for HCSC.”
The award, now in its 29th year, ranks companies on practices and policies that cultivate a welcoming IT workplace. This year, a panel of industry experts vetted organizations across categories, including employee benefits, talent retention, diversity, equity and inclusion strategy, and career development and advancement opportunities.
HCSC ranked No. 28 of 58 on the list of large companies (5,000-plus employees), surpassing its spot at No. 37 in 2021.
“The recognition speaks to the type of culture that we have and how much we invest back into our employees to make sure HCSC is a desired place to work,” says Casey Day, a senior manager at HCSC focused on IT engagement and experience.
Cultivating a top IT culture has required enhancement of employee growth to retain talent in a competitive tech landscape, Day says.
For example, HCSC supports all IT employees by providing 24/7 access to two on-demand training platforms with more than 5,000 course options across an array of technical and business skills.
The organization also piloted a Women in Leadership program this year to grow and develop top talent. The group participates in monthly networking sessions and educational events, strengthening a demographic underrepresented in the technology workforce.
Additionally, HCSC’s IT career mobility program helps employees develop skills and relationships in business areas across the company and transitions employees into various IT roles. In 2021, 20% of the IT workforce moved into a different role within HCSC.
“Having career conversations is important,” Day says. “It’s not always about delivery and what you accomplish but also how you’re growing and helping to support the organization in a broader fashion.”
Continued investment in its employees and technology solutions will remain central to achieving positive outcomes for the members and communities HCSC serves, says Bernadette Rasmussen, divisional senior vice president of government and individual markets technology at HCSC.
“We have consistently invested in new business capabilities and outcomes and continue to push the envelope on advances in technology,” she says. “I believe that coupling that together with our culture and purpose makes our organization a more exciting place to be.”