Blue Cross and Blue Shield of Illinois

Advertising and Communication Awards

  • Silver Trumpet award for the LifeTimes publication from the Publicity Club of Chicago in 2010

Blue Cross and Blue Shield Association Awards

  • Best of Blue National Awards Program honorable mention for Innovations for the HMO Childhood Immunization Program in Medical and Pharmacy Management in 2004
  • BlueWorks Quarterly award for collaborating with physician groups to increase influenza vaccination rates in 2004
  • Brand Excellence award in 2004, 2005 and 2006 (BCBSIL has won this award eight out of 10 possible times since the program began in 1995. The selection process considers plan performance on various criteria, including brand awareness and preference, member experience and enrollment growth.)
  • Best of Blue National Awards Program honorable mention for Practices for the HMO Asthma Program in Medical and Pharmacy Management in 2005
  • BlueWorks Quarterly award for "Motivating the Use of Flowsheets for Diabetes and Coronary Artery Disease" in 2005
  • Best of Blue National Awards Program honorable mention for the HMO Pay-for-Performance Program in Medical and Pharmacy Management in 2006
  • BlueWorks Quarterly award for "Promoting Hospital Patient Safety" in 2006
  • Best of Blue National Awards Program Best Practices Distinctively Blue award for the Hospital Patient Safety Program in Medical and Pharmacy Management in 2007
  • BlueWorks Quarterly award for "Partnering with Providers to Improve Member Service" in 2007
  • Distinctively Blue award in 2007 (The award program highlights innovative solutions implemented by Blues plans across the country that help to provide affordable, quality care and service to members.)

Civic Awards

  • Most Improved Veteran Team (with donations increasing 400 percent and participation increasing 175 percent from 2003) from March of Dimes in 2004
  • Person of the Year award presented to former HCSC labor affairs account executive, Frank Harmon, for his work and that of BCBSIL in serving the needs of union men and women from the Greater Chicago and Vicinity Port Council in 2004
  • Chicago Champion for Children award presented to former HCSC president and CEO, Ray McCaskey, from The Children's Place Association in 2005
  • Corporate Peace Leader award presented to HCSC divisional vice president of public affairs, Bob Kieckhefer, from the Illinois Center for the Prevention of Violence in 2005
  • Corporate Philanthropy award presented to former HCSC executive vice president of internal operations, Gail Boudreaux, from the Mujeres Latinas en Accion in 2005
  • Corporate Visionary award presented to former HCSC president and CEO, Ray McCaskey, in recognition of exemplary corporate leadership, leadership with a social conscience that strengthens the corporation and the community from El Valor in 2005
  • Food for Life award presented to former HCSC director of national account operations, Cindy Pearson, from Vital Bridges in 2005
  • State of Illinois Woman to Woman Making a Difference award presented to former HCSC executive vice president of internal operations, Gail Boudreaux, in 2005 from the Illinois State Treasurer
  • Corporate Challenge Participation award presented to HCSC Illinois divisional president, Paul Boulis, from Chase in 2008

Corporate Compliance and Ethics Awards

  • Chicago and Northern Illinois' Torch award for Marketplace Ethics from the Better Business Bureau in 2005 (ranked in top category for companies with more than 7,500 employees)

Customer Service

  • First place honors at the Dogwood Parade in Quincy, Illinois for the float theme "BCBSIL Provides Out of This World Customer Service" in 2004

Federal Employee Program (FEP) Awards

  • Over 100 percent Plan Rating in FEP Service Profile from the National FEP Conference in 2004

Health Care Management

  • Accreditation for health maintenance organization (HMO) products from the National Committee for Quality Assurance (NCQA) with a rating of excellent in 2004 and 2007
  • Accreditation for point of service (POS) products from the NCQA with a rating of commendable in 2004
  • Utilization Review Accreditation Commission (URAC) accreditation for BCBSIL participating provider organization (PPO) and POS utilization management (UM) program from the American Accreditation HealthCare Commission/URAC in 2004
  • Best Practice award for "The Positive Impact of Written Asthma Action Plans" from URAC in 2009

Human Resources and Diversity Awards

  • Corporate Diversity award for BCBSIL's total commitment to the philosophy and practice of diversity principles, especially the commitment of senior management and employees from the Chicago Council for Urban Affairs (CCUA) in 2005

Member Satisfaction

  • Ranked highest overall in member satisfaction in the Illinois and Indiana regions by J.D. Power and Associates in 2009

Membership and Enrollment

  • BCBSIL's HMO recognized as "Largest HMO in Chicago" by Crain's Chicago Business in 2004
  • BCBSIL's PPO recognized as "Largest PPO in Chicago" by Crain's Chicago Business in 2004
  • BCBSIL recognized as "Largest Health Insurer in Chicago" by Crain's Chicago Business in 2004

Other Awards

  • First place in the Natural Settings Category at the Rockford in Bloom Ceremony from the City of Gardens and City of Rockford, Illinois in 2004 (This prize recognizes companies with natural streets present in a business setting.)
  • The Chicago Sun Times named former HCSC executive vice president of internal operations, Gail Boudreaux, the second most powerful woman in Chicago health care in 2004